Savvy leaders understand that in today’s world, organizations need to take action before threats arise. Preparedness is the key to avoiding and overcoming organizational risks of all kinds. A Business Continuity Management (BCM) program prepares organizations with a plan to keep operating, even if trouble arises.
An effective BCM program is built through four overarching plans, including: risk management; emergency response; crisis management; and after action reviews. Executed correctly, a BCM program improves business resiliency, allowing organizations to save lives, reduce costs, increase productivity, and keep operations running.
WorldAware and Business Continuity Management
For two decades, WorldAware has worked with organizations to identify and implement strategies for successful BCM programs with the understanding that no organization—or the risks they face—is one-size-fits-all.
WorldAware supports organizations executing BCM plans through an Integrated Risk Management approach that combines real-time, relevant, and customized intelligence with preparedness, security, and incident response support to offer tailored solutions.
Building a Successful Business Continuity Management Program
WorldAware’s team of risk management experts work with your organization to develop a BCM program that encompasses the necessary plans, procedures, and protocols to prepare, monitor, and respond to—and learn from—risks.
Taking action to identify an organization’s risks and hazards—known as a “risk profile”—is fundamental for a BCM program and must be followed by plans designed to mitigate these risks. Once plans are in place, organizations need to take action through regular communication, trainings, and drills to ensure that their organization understands what actions need to be taken in response to threat scenarios.
WorldAware’s analysts work with organizations to identify and assess risks to operations, assets, and personnel by monitoring and analyzing global events and relevant issues. With expertise across 10 core intelligence areas, our analysts are available to help businesses navigate, scale, and execute the overarching plans that make up a complete BCM program.
Once initial preparations are in place, organizations need to monitor risks addressed in their BCM program. The nature of risks—and how they affect an organization—change with time and are dependent upon multiple factors. Organizations need up-to-the-minute information and insights if they are to respond appropriately in the case of a disruption.
WorldAware’s monitoring capabilities stem from the strength of our analysts working around the globe—from the Global Integrated Operations Center (GIOC) at our headquarters outside the U.S. capital, to teams based in London, Cape Town, and Singapore. Our analysts provide intelligence, bulletins, assessments, and alerts for events as they develop and become relevant. WorldAware’s team of intelligence analysts pull from over 21,000 sources of information, covering 191 countries on a 24/7 basis to alert organizations with speed and accuracy. Our monitoring strategy plays a key role in providing the information and context organizations need to avoid being impacted by risks—and to trigger responses to threats when necessary.
When a risk directly impacts an organization—such as a natural disaster or a terrorist attack—a response is set in motion according to plans outlined in the BCM program. A holistic response can take on a high level of complexity depending on the event and a host of factors which determine its impact on an organization.
WorldAware stands ready to support our clients when a threat becomes a risk to their organization. Wherever and whenever a threat occurs, our Global Response and Assistance team serves as a valuable resource to organizations seeking the right next steps to mitigate potential negative effects. While those steps may vary, consistent communication is crucial in the event of a crisis. To this end, WorldAware offers organizations a variety of technologies and solutions that allow their people to stay in touch whether they are in the midst of a critical event or business as usual.
When organizations implement BCM programs using an integrated risk management approach, learning opportunities arise at every stage of development. Through preparation, organizations discover the type and scope of risks that could impact them—and the actions they should take to avoid them. Monitoring is an ongoing education in how risks shift and change, allowing organizations to stay one step ahead with forewarning. In the event a threat becomes a risk and requires response, organizations learn by reflecting on their response and its outcomes to gain insight for the future.
WorldAware understands that every organization is impacted by different risks in different ways. To combat these risks, plans require continuous improvement. We inform organizations about the nature of changing risks and support them as they update and execute flexible, scalable plans so they can best deliver on Duty of Care. If a client is impacted by a threat, we conduct an After Action Review in which our experts analyze each step of response and the outcomes that resulted from an incident, capturing lessons learned from the event and implementing appropriate changes to keep organizations safe and operations running.