Savvy leaders understand that in today’s world, organizations need to act before threats are realized. Preparedness is key to avoiding and overcoming organizational risks of all kinds. A Business Continuity Management (BCM) program prepares organizations with the plans needed to maintain operations and that preclude risk from being realized.
An effective BCM program is built through four overarching plans: crisis management; emergency response; risk management; and business continuity. Executed correctly, a BCM program improves business resiliency, allowing organizations to save lives, reduce costs, increase productivity, and maintain a state of normalcy.
WorldAware and Business Continuity Management
For two decades, WorldAware has worked with organizations to identify and implement strategies for successful BCM programs with the understanding that no organization—or the risks they face—is one-size-fits-all.
WorldAware supports organizations executing BCM plans through an Integrated Risk Management approach that combines real-time, relevant, and customized intelligence with preparedness, security, and incident response support to offer tailored solutions.
Building a Successful Business Continuity Management Program
WorldAware’s team of risk management experts work with your organization to develop a BCM program that encompasses the necessary plans, procedures, and protocols to prepare, monitor, and respond to—and learn from—drills, exercises and any realized risk-related events.
Acting to identify an organization’s risk — known as a “risk profile” — is fundamental for a BCM program and is essential to the development of BCM plans designed to mitigate risk.
In developing the risk profile, WorldAware’s analysts work with organizations to identify the events and conditions that have the potential to impact operations, assets, and personnel. With expertise across 10 core intelligence areas, our analysts are available to help businesses navigate, scale, and execute the intelligence needed to create and maintain the overarching plans within a complete BCM program.
Once the risk profile has been developed and mitigated to desired risk appetite levels, organizations need to monitor for changes in the risk profile. The nature of risk —and how it impacts an organization — changes based on each activity, time, location and existing risk control factors. Organizations need up-to-the-minute information and insight for effective risk decision-making in order to implement the appropriate response to mitigate the effects of a disruption.
WorldAware’s monitoring capabilities stem from the strength of our analysts working around the globe—from the Global Integrated Operations Center (GIOC) at our headquarters outside the U.S. capitol, to teams based in London, Cape Town, and Singapore. Our analysts provide intelligence, bulletins, assessments, and alerts for relevant events as they develop. WorldAware’s team of intelligence analysts pull from over 21,000 sources of information, covering 191 countries on a 24/7 basis to alert organizations with speed and accuracy. Our monitoring strategy plays a key role in providing the information and context organizations need to avoid being impacted — and to trigger responses to events where necessary.
When an organization realizes risk — such as a natural disaster or a terrorist attack — a response is set in motion according to plans outlined in the BCM program. A holistic response can take on high levels of complexity depending on the event and a host of factors that determine the impact on an organization.
WorldAware stands ready to support our clients. Wherever and whenever an event occurs, our Global Response and Assistance team serves as a valuable resource to organizations seeking the right next steps to mitigate potential negative effects. While these steps vary, consistent communication is crucial. To this end, WorldAware offers organizations a variety of technologies and solutions that allow their people to stay in touch whether they are in the midst of a crisis event or business as usual.
When organizations implement BCM programs using an integrated risk management approach, learning opportunities arise at every stage of development. Through preparation, organizations discover the type and scope of risk that could impact them — and the actions available to avoid them. Monitoring provides an ongoing education as to how risk shifts and changes, allowing organizations to stay one step ahead in reducing risk. In the event a risk is realized, organizations learn by reflecting on their response and its resulting outcomes to gain insight and make plan adjustments to reduce risk for the future.
WorldAware understands that every organization is impacted by different risks in different ways. To combat these risks, plans require continuous improvement. We inform organizations about the nature of changes in their risk profile and support them as they update and execute flexible, scalable plans so they can best deliver on Duty of Care. Where clients are impacted, we conduct an After Action Review in which our experts analyze each step of response and the resulting outcomes from an event, capturing lessons learned and implementing appropriate changes to maintain life safety and keep organizational operations running more efficiently and effectively by expanding an organization’s ability to counter the likelihood and impacts of risk in the face of rapidly changing environments.