How do you keep a traveler safe? It's a simple question, but the answer is a complex mix of duty of care plans, intricately woven partnerships and advancing technology. It also varies a great deal between corporate and leisure agents. In the past few years, travel risk management has seen a distinct shift, according to Bruce McIndoe. Corporations have moved toward a concept that he calls "people risk management," a much broader endeavor of which travel risk management is but one component.