A company’s duty of care extends to all of its employees, regardless of their gender identity and sexual orientation. It is necessary that risk managers and other related professionals understand the challenges facing LGBTQ travelers and the community, so they can properly support and protect their employees. Having a travel safety conversation is a valuable opportunity to discuss the myriad of risks LGBTQ travelers may encounter. Risk Managers can diplomatically and sensitively start a pre-travel conversation by approaching the topic matter-of-factly, as another part of the travel discussion. The topic should be normalized and included in the discussion with all travelers, whether they are known to be part of the LGBTQ community or not. About 50 percent of LGBTQ employees are not out in their workspace or have not shared their gender identity and sexual orientation.

In this webinar, Sophia Bayles and Kara Gronborg will be engaging in a few exercises on how to start a conversation with your personnel about LGBTQ travel safety. Learn also from intelligence manager Alex Ortiz some common LGBTQ travel concerns and how you can better protect your people.


Different countries present different social attitudes on issues such as PDA and LGBTQ concerns; traveler safety depends on that personnel receiving accurate information about the cultural norms of the destination. As a result, travel and risk managers need to be comfortable having this direct conversation with their travelers. A matter-of-fact approach will help to avoid violating privacy or cause offense. There are global security and health concerns that make this aspect of duty of care imperative for organizations. Get more information on what to discuss in a pre-trip brief by reading our blog, Risk Mitigation Measures for LGBTQ Personnel.

Many businesses choose to put LGBTQ-related security and travel materials on their intranet sites or include the information in sections of their travel or expatriate briefs. This way, employees can access information anonymously. Resources made available may be an organization’s diversity and nondiscrimination policy, information on LGBTQ employee resource groups and their contact information, and more. As noted in the webinar, key specific security concerns for the LGBTQ community are the legality of homosexuality in a country, airport security and border control, social acceptance, and access to healthcare abroad. Because of these concerns, providing personnel with risk information is critical. 


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