We are your trusted advisor for security planning, response and assistance services.
We operate under a prepare, monitor and respond cycle. The majority of our efforts are built around helping you prepare or be prepared. We begin this process by continuously monitoring developing situations around the world which have the potential to escalate posing risk to a client.
WorldAware maintains a “forward-leaning” posture enabling early warning to avoid emerging threats before they turn into risk, or rapidly plan and execute precise operations in support of your personnel in need of immediate assistance. We are not an evacuation centric organization - with our unmatched intelligence and a comprehensive plan in place and appropriate protocols and preparation, we help you get ahead of a potential crisis. We partner with your organization to define goals, identify gaps, and create a comprehensive internal security program with tailored protocols specific to your enterprise needs.
Our Response Coordination staff are drawn from a variety of life experiences in order to select the right person for the job. All have prior incident or emergency management experience, the ability to remain calm in the face of stress, empathy, attention to detail and emotional resiliency. Our Operations Team consists of a core of professionals tasked with advising, planning, and conducting security operations to safeguard or rapidly act to remove client personal from dangerous situations.
We have a vetted network of highly specialized partners around the world, who are incorporated into our response operations from the planning phase, providing valuable on-the-ground intelligence and the capability to assist, safeguard, and transport impacted personnel. We integrate these partners into our plans, policies and procedures, enabling us to rapidly provide precise, pre-crisis or crisis assistance.
Global Assistance & Response Services
All response operations are managed and supervised by our Crisis Management Team with close client coordination, providing ongoing situational updates throughout completion of the mission. At WorldAware, an Incident Management Team is established as a single point of command, control and communication. Unlike our competitors, we assign a dedicated Incident Manager, working from our 24x7 Global Integrated Operations Center, to work directly with your internal decision-makers. Learn more.
WorldAware’s Critical Trac™ application, intended specifically for remote personnel and assets in high risk locations, provides a global continuous GPS tracking capability. Managed by WorldAware’s Response Operations Center, it includes location tracking, check-in and crisis alert monitoring, two-way SMS communication and response services for event resolution in accordance with tailored your established protocols. Learn more.
WorldAware’s Worldcue®24, a 24/7 Global Emergency Hotline, is staffed by our Response Operation Center (ROC). The hotline provides sustained communications and coordination to maintain a “leaning forward” posture to minimize WorldAware’s time to act on our client’s behalf. You can provide your employees with one central, toll-free emergency number to call for travel, health, and security issues from anywhere in the world, with 175 different language capabilities. Learn more.
Let our team manage your personnal travel-related questions, their safety check-ins, and crisis signal alerts. Using a variety of communication technologies, we can execute message management for personnel in a crisis, using your pre-determined crisis management and incident response protocols. Learn more.
This service ensures constant monitoring impact of incidents and developments your an organization’s global footprint. Our Response Operations Center dynamically generates reports detailing employees or expats potentially impacted, then notify your designated points of contact, provide an Impact Assessment, and provide tailored advice and immediate mitigation options. Learn more.
Take a tour of our Global Integrated Operations Center (GIOC)