Crisis Management Planning

Comprehensive and well-supported crisis management planning makes sure that your organization can weather a crisis effectively and minimizes the potential impact to your reputation, assets, people, and business operations.  Whether vetting a new or existing plan, we make sure it is customized for you, taking into account your organizational framework, product range, client base, and mission objectives. We implement a risk register and matrix and give you structured guidelines and best practice procedures to follow for enacting an emergency response plan. Tutorials, testing, and tabletop games prepare your management team in the event of a crisis ensuring it can manage the incident in a timely manner, reducing cost and impact to your people and organization.


Business Continuity Plans

Identify the threats and risks that could impact your organization’s operability and develop a robust Business Continuity Plan (BCP) so that, in the event of a crisis, you have the framework in place to minimize negative impact and continue operations. A strong and comprehensive risk assessment allows you to strategize effectively, targeting each potential issue relevant to your organization and industry, and helps create a wide-ranging BCP that covers business operations, assets, your people, and partners. Whether it’s to ensure business continuity in the event of a major fire, flooding, malicious extortion, or civil unrest, an all-inclusive BCP will help protect your operations, reputation, and profits.


Travel Risk Management

Take a proactive approach to Travel Risk Management (TRM) by putting in place a program that meets your duty of care requirement, protects your organizational operations and people, minimizes risks to your organization, adds peace of mind, and saves money.  Whether you are building a new TRM program or restructuring an existing one, WorldAware provides all the tools, guidance, and experience needed for you to build an effective TRM program relevant to your organization’s culture, policies, practices, and operational environments.

To provide you with a program that meets the exact needs of your organization, we work closely with you to design, build, and integrate solutions by seamlessly connecting existing and future capabilities into one common enterprise-wide program. The program is designed to be modular and scalable, enabling you to have an integrated solution that is tailored to your environments and ongoing needs. Key TRM elements include informing your people of the risk environment, providing appropriate cultural awareness training, giving them the ability to seek advice and assistance, knowing where they are, and having the ability to render in-country assistance.

With an effective TRM program in place, you are building a safer and more secure space in which to operate globally, complying with duty of care requirements, reducing the number of travel-related incidents, and decreasing operational risks and costs. 


Physical Security Assessment (PSA)

Ensure that all of your organization’s physical sites are suitably secure against the prevailing risks and that your people, infrastructure, and assets are protected. Site security is an essential element of a consolidated risk management plan and forms the foundation for extrapolating risk reduction policies across the business. Our consultants will conduct on-site assessments of your various facilities and make recommendations based on industry best practices and the risk environment at each location. The reviews cover a range of considerations from perimeter security, electronic monitoring, and access control to visitor processes and identification, access-restricted areas, security team processes, and response and recovery operations.


Site Security Audit

Site security audits follow up on thorough security assessments to check all policies, procedures, and guidelines are being followed so that your organization maintains its protective posture. Depending on the nature of the location, these audits should be conducted regularly and cover a full review of the site, including such elements as access control, site security protocols, fire exit egress, securing of restricted risk areas, and communication channels across the facility and with local authorities.


Event Risk Management Program

Each event and every location have their own risk concerns and risk profile that must be addressed within your Event Risk Management Program. The safety of the event must be of the utmost priority, particularly given the public nature of your brand. Concerns must be identified through risk-based analysis to classify threats, hazards, and barriers within your disruptor profile to see how these could impact your event and visitors. We help you carefully consider a range of factors for choosing a venue, including hotel accommodations, transportation requirements, liaisons with local authorities, response time/effectiveness of emergency services, relevant diplomatic missions, and local language and communications capabilities. 

Our Security Coordinator service provides a local professional security resource who works closely with your event planning and security teams to complete advance site surveys, route planning, and coordination with event venues, hotel security, transportation resources, and local authorities.  Housed with and working alongside your security team, the Security Coordinator is the primary point of contact in dealing with security-related issues and liaising with local authorities as required.

Meeting your obligation to ensure an event has safeguards in place is critical to protecting your brand, profits, and reputation, not to mention the delegates and support staff. Any incident at such a high-profile event should have every precaution in place and every eventuality planned for.


Risk Needs Assessment

When unexpected threats develop in what appears to be an already established environment, your organization needs to know if these risks could impact your office, people, supply chain, and general operability, as well as what actions need to be taken to manage the ongoing business continuity of your organization. This could be prompted by unexpected fighting on the outskirts of a city, the threat of missiles from a dispute with a neighbor, or just a fast-growing crime problem. Our team will conduct physical and analytical assessments of the immediate location in relation to the risks and determine if the situation is expected to expand, worsen, or improve. Based on the number of considerations, appropriate solutions can be put in place to protect your people and property and ensure ongoing operations.

Every time your employees travel, they are exposed to risks.

Organizations need a mature travel risk management program to comply with duty of care requirements, reduce the number of travel-related incidents, and decrease the operational risks and costs. Created by GBTA and WorldAware, the TRM3 Risk Assessment evaluates your program across multiple process areas that are key to a successful TRM program.